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A helpful guide for your camper hire.

Paying for your hire and understanding the security deposit.

A deposit of 20% is paid on booking your camper

The balance of your hire should be settled no later than 30 days from the date of collection.

On collection of the camper/motorhome, there is a security deposit of between £750 and £1250 depending on your motorhome or camper type. 

When you return the camper / motorhome, the vehicle is checked and the deposit is returned.

  1. If your hire is less than 1 week, the deposit is an authorization (no money is taken out the account)
  2. If your hire is 1 week or more, the deposit is a sale.  It is refunded on return of the camper, and can take up to 5 working days before it is back in your account.

Common reasons why you won’t get your full security deposit back

The waste tank / toilets have not been emptied before being returned.

Pets have been in the motorhome without prior notice.

There is damage to the camper / motorhome (internal or external) or it has been in an accident.

Camping & Caravanning Club Membership

Rockinvans customers can enjoy the free membership with every hire.  This allows you access to over 100 winning camping sites.   This is how you book:

  1. Find a campsite from the list  at campingandcaravanningclub.co.uk
  2. Book the site, and advise them that your part of the privilege club
  3. Pay your deposit direct to the campsite
  4. When you collect your camper you will receive a key fob.
  5. When you arrive at the campsite, present your key fob and receive the special rates

Collection and return times

Collection -  campers can be collected from 2pm on the day of hire

Returns – Motorhomes should be returned by 11am after your last night of hire.

Note: special arrangements can be made if this isn’t suitable.  Half day rates are available.

Taking the camper abroad

We are happy for you to take the camper abroad but we need to know in advance.  There is a small additional fee for taking the vehicle abroad of £95 per week.  This includes:

  1. Additional insurance
  2. EU breakdown cover
  3. Driving kit.